How marketplace commission works
Full transparency on every fee, every cut, and every dollar that moves.
Who takes what
A typical paid order ($100 example):
| Slice | Who | Amount | |---|---|---| | Stripe processing fee | Stripe | $3.20 | | Restora 360 marketplace commission | Restora 360 | $5.00 (5%) | | Web Designer commission (if applicable) | Designer | $0.50 (10% of Restora 360's $5) | | Sales Agent commission (if applicable) | Agent | $0.25 (5% of Restora 360's $5) | | Net to restaurant | You | $91.80 |
The exact Restora 360 % depends on your plan — see Plans & pricing.
Stacked partner commissions
A single restaurant can have both a Web Designer (who built their site) and a Sales Agent (who referred them) attached. Both partners earn from the same Restora 360 commission — they don't take from your net, only from our cut. There is no scenario where adding partners costs you more.
When do partners get paid?
Partner commissions accrue in real-time per paid invoice. At month-end, all pending commissions cross to "batched" status, and Stripe Connect transfers fire once the partner crosses their per-partner minimum payout threshold ($50 for designers, £50 for sales agents).
What you can see
Open Billing → Invoices — every invoice line is itemised with the marketplace commission visible. You can also download a monthly statement (CSV) for your bookkeeper.
Frequently asked
- Yes — Settings → Account shows the attributed Sales Agent (if any) and the managing Web Designer (if any).
- Yes — if the underlying charge is refunded, the partner's ledger gets a negative entry of the same amount.
- A super-admin can reassign with audit-log — see [Attribution reassignment](/docs/admin/overview) *(coming soon)*. Historical commissions stay with the original partner.
Related articles
Stripe Payments
Stripe Connect onboarding
Connect Stripe in about 5 minutes. We cover Standard vs Express, the documents Stripe asks for, and how payouts flow.
Billing & Subscription
Plans & pricing
The plan catalogue + the per-plan marketplace commission rate.
Sales Agent / Affiliate
Sales Agent Program — overview
Everything about the affiliate program: how attribution works, what you earn, when you get paid.